On January 26th, the 40 day 2024 Spring Festival travel officially kicked off. This year is the first Spring Festival travel rush since the national epidemic was lifted. In response to the significant increase in travel demand during this year's Spring Festival travel rush and to ensure that passengers can travel in a timely, safe, and comfortable manner, Yuqi Group has established a Spring Festival travel service team to provide more thoughtful services to passengers in the waiting room.
At the Yuhuan Passenger Transport Center, the busy figures of Spring Festival travel volunteers came into view. They wore red vests and enthusiastically carried luggage for passengers, patiently answering various questions. Whenever ticket checking begins, volunteers assist ticket inspectors in guiding passengers onto the train, ensuring that passengers leave the waiting room in an orderly and safe manner. Here, the elderly and children have become the focus of attention. Volunteers take the initiative to help them get on the bus first and ensure that they receive thoughtful care during their journey.
Adhering to the concept of safe, orderly, and warm Spring Festival travel, every volunteer provides the highest quality service to passengers with full enthusiasm and professional competence. They have demonstrated the service tenet of "every customer is a VIP" through practical actions, fully ensuring the safe travel of passengers and making their journey home smoother and warmer.
At this moment of family reunion, people's longing for home becomes increasingly intense. Spring Festival travel is not only a journey, but also a spiritual destination. May every traveler who returns home and travels far have a smooth and safe journey home.
